Delivery Information

Delivery Schedule

We deliver all over Uganda. Delivery charges will be calculated at checkout depending on the details of your delivery address

We will offer free delivery within Kampala for orders of more than one item above 500,000 Ugx 

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check, and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination After processing and leaving the warehouse, items usually takes between 2-4 days to arrive at their destination but can take longer from time to time. International delivery usually takes about 15–30 business days.

Estimated delivery date from the time and date of purchase are as follows:-

  • 2-4 Working days: Within Kampala
  • 2-7 Working days: Outside Kampala
  • 15-30 Working days: Outside Uganda (Within East Africa region)

 ** Working days (Monday – Friday 9:00 am to 6:00 pm, Saturday 10:00 am to 2:00 pm, excluding Sunday and Public Holidays)**

We make every effort to deliver all products within Uganda in 2-4 working days of acceptance of your order. Delivery dates are not guaranteed but are estimated on the basis of immediate receipt by Afrykart of all information & payment to be furnished by the buyer and the absence of delays, direct or indirect, resulting from or contributed to by circumstances beyond Supplier’s reasonable control.
Where this is not possible, we will notify you and, unless we state otherwise, ensure that your products are delivered within 7 days from acceptance. This may not apply in respect of deliveries outside Uganda. All deliveries will be made to you at the address specified by you in the order. All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorize us to charge your credit card/ debit card for such re-delivery. If we do not hear from you within 7 days, we will cancel the order and refund your payment to you less any reasonable delivery charges we have incurred.

Afrykart shall in good faith endeavor to meet estimated delivery dates. Denanstore reserves the right to withhold delivery of the Product if, for any reason, Buyer fails to pay to Supplier any portion of the purchase price for the Product(s) in the amount(s) and at the time(s) specified in the Contract.
Afrykart shall not be responsible for claims for error in quantity, weight or number not made within two (2) days after Buyer’s receipt of Product.